Model reliability file
Citroen Dispatch MOT pass rate & common failures
From 47,150 recorded MOT tests of the Citroen Dispatch, published by DVSA.
Data updated
Quick answer
The Citroen Dispatch passes 62.0% of MOT tests once results are adjusted for the age and mileage of the cars tested, against a national average of 72.3%. That is well below average, ranking it 246 of 262 models with enough data to compare fairly. Based on 47,150 tests. Its most commonly recorded failure is transmission shaft constant velocity joint boot missing or no longer prevents the ingress of dirt etc, which appears in 32.4% of failed tests. Cars of this model average 101,502 miles on the odometer when tested.
At a glance
Pass rate, adjusted for age and mileage
The Dispatch is 10.3 percentage points below the national pass rate once age and mileage are accounted for, which is well below average. The unadjusted figure is 60.2%; the difference is what the age and mileage of this model’s fleet was hiding.
DVSA recorded wording
Most common failure items
Share of failed Citroen Dispatch tests in which each item was recorded. One failed test often lists several items, so these do not sum to 100%.
- 1.A transmission shaft constant velocity joint boot missing or no longer prevents the ingress of dirt etc32.4%
4,611 occurrencesDriveshaft CV joint gaiter split or missing explained
- 2.A lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning20.2%
2,875 occurrencesLamp not working explained
- 3.Stop lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning12.6%
1,789 occurrencesStop lamp not working explained
- 4.Wiper blade missing or obviously not clearing the windscreen12.1%
1,723 occurrencesWiper or washer not working properly explained
- 5.A brake lining or pad worn below 1.5mm11.8%
1,676 occurrencesBrake drum or shoe worn or contaminated explained
- 6.A rear registration plate lamp or light source missing or inoperative in the case of a single lamp or all lamps11.8%
1,675 occurrencesLamp not working explained
- 7.A suspension pin, bush or joint excessively worn11.7%
1,661 occurrencesSuspension arm bush worn explained
- 8.Tyre tread depth not in accordance with the requirements10.6%
1,500 occurrencesTyre worn close to the legal limit explained
- 9.A headlamp or light source missing, inoperative or more than ½ not functioning in the case of LED8.2%
1,160 occurrencesHeadlamp not working explained
- 10.The strength or continuity of the load bearing structure within 30cm of any sub-frame, spring or suspension component mounting (a 'prescribed area') is significantly reduced or inadequately repaired6.4%
913 occurrencesSuspension mounting corroded or insecure explained
Warnings without a failure
Most common advisories
Share of all Citroen Dispatch tests carrying each advisory. The denominator differs from the failure list above because an advisory can be issued on a car that passed.
- 1.Tyre tread depth not in accordance with the requirements21.4%
10,067 testsTyre worn close to the legal limit explained
- 2.Brake disc or drum excessively weakened, insecure or fractured16.6%
7,846 testsBrake disc worn, pitted or scored explained
- 3.Fluid leaking excessively and likely to harm the environment or to pose a safety risk to other road users14.5%
6,822 tests
- 4.A brake lining or pad worn below 1.5mm12.9%
6,087 testsBrake drum or shoe worn or contaminated explained
- 5.A tyre seriously damaged10.8%
5,098 testsTyre damaged or deteriorated explained
- 6.Brake disc or drum significantly and obviously worn4.5%
2,105 testsBrake disc worn, pitted or scored explained
- 7.A spring or spring component fractured or seriously weakened3.9%
1,830 testsRoad spring broken or fractured explained
- 8.Exhaust system leaking or insecure3.3%
1,561 testsExhaust leaking or insecure explained
The rest of the record
Everything else recorded on the Citroen Dispatch
The 17 other defects testers recorded on this model, beyond the most common listed above. Each links to what it means and what it takes to put right.
- Parking brake efficiency too low5.0%
- Engine management light on, or not working4.7%
- Headlamp aim incorrect4.4%
- Lamp of the wrong colour, position or intensity3.4%
- Suspension joint dust cover missing or split3.2%
- Tyre ply or cord exposed, or the casing separating3.1%
- Corrosion in a structural area2.8%
- Registration plate missing, insecure or illegible2.8%
- Wheel bearing has excessive play or is rough2.4%
- Ball joint worn2.0%
- Seat belt anchorage corroded or weakened1.9%
- Brake binding or imbalanced across an axle1.8%
- Emissions above the permitted limit1.8%
- Shock absorber defective1.7%
- Brake pipe corroded1.5%
- Brake hose deteriorated, damaged or chafing1.1%
- Power steering fluid leaking or below minimum1.0%
Known faults
Citroen Dispatch common problems, by part and by year
The same failure record read the way a buyer asks the question: which parts wear out on a Dispatch, when they start, and how each registration year compares — including the steps that mark a generation change.
How wear changes the picture
Dispatch pass rate by age and registration year
How often the Citroen Dispatch passes at each age, with the years those cars were first registered. Tests are from 2025, so a car aged 3 to 5 was first used in 2020–2022.
Read this as an age curve rather than a verdict on particular model years. Nearly every car passes less often as it gets older, so a newer Dispatch outscoring an older one says more about wear than about how that year’s cars were built. Bands holding too few tests to be meaningful are omitted rather than shown as a rate.
What gets tested
The Dispatch fleet
- Average mileage recorded at test
- 101,502
- Fuel mix of tested cars
- Diesel99.6%
Across examples of every age, so this is a description of the fleet rather than an annual figure.
Trim names grouped into this model (23)
Recorded exactly as DVSA holds them. Trim-level names are rolled up so one model is not split across a dozen thin pages.
- DISPATCH 1000 DRIVR ED BHDI SS
- DISPATCH 1000 EN-PRISE BHDI SS
- DISPATCH 1000 ENT PRO B-HDI SS
- DISPATCH 1000 EPRISE BHDI SS A
- DISPATCH 1000 EPRSE ED BHDI SS
- DISPATCH 1000 X BLUEHDI S/S
- DISPATCH 1000 X PRO BLUEHDI SS
- DISPATCH 1200 DRIVER BHDI SS A
- DISPATCH 1200 DRVR PRO BHDI SS
- DISPATCH 1200 EN-PRISE BHDI SS
- DISPATCH 1200 ENT PRO B-HDI SS
- DISPATCH 1200 X BLUEHDI S/S
- DISPATCH 1400 DRIVER BHDI S/S
- DISPATCH 1400 DRVR PRO BHDI SS
- DISPATCH 1400 EN-PRISE BHDI SS
- DISPATCH 1400 EN-PRISE ED BHDI
- DISPATCH 1400 ENT ED BHDI SS A
- DISPATCH 1400 ENT PRO B-HDI SS
- DISPATCH 1400 ENTPRS BHDI SS A
- DISPATCH 1400 EPRSE ED BHDI SS
- DISPATCH 1400 WORKER BHDI S/S
- DISPATCH ENTERPRISE
- DISPATCH ENTERPRISE AUTO
Check a specific Citroen Dispatch
A model average tells you the pattern. Its own MOT record tells you the car.
Compare within the range
Other Citroen models
- Citroen C3 — 63.9% adjusted
- Citroen Berlingo — 61.9% adjusted
- Citroen C1 — 68.7% adjusted
- Citroen C4 — 63.8% adjusted
- Citroen DS3 — 51.9% adjusted
- Citroen C3 Aircross — 84.6% unadjusted
- All Citroen models
Similar test volumes
Compare against other makes
- Kia Venga — 64.3% adjusted, ranked 227
- Volkswagen Scirocco — 72.2% adjusted, ranked 147
- Suzuki Alto — 58.8% adjusted, ranked 258
- Audi Q7 — 82.8% adjusted, ranked 31
Common questions
- Is the Citroen Dispatch reliable?
- On MOT evidence the Citroen Dispatch is well below average. It passes 62.0% of tests once age and mileage are accounted for, against a national average of 72.3%, which ranks it 246 of 262 models with enough data for a fair comparison. This measures how often the car meets the MOT standard, not how often it breaks down or what a repair costs.
- What is the most common MOT failure on a Citroen Dispatch?
- The item recorded most often is "A transmission shaft constant velocity joint boot missing or no longer prevents the ingress of dirt etc", which appears in 32.4% of failed Citroen Dispatch tests. Because one failed test can list several items, these shares do not add up to 100%.
- What do testers most often warn about on a Citroen Dispatch?
- The most common advisory is "Tyre tread depth not in accordance with the requirements", noted on 21.4% of all Citroen Dispatch tests. An advisory is not a failure: it flags something that will likely need attention before the next test.
- What mileage does a Citroen Dispatch usually have at its MOT?
- The average odometer reading recorded at test is 101,502 miles. This is the mileage across all tested examples of every age, not an annual figure, so treat it as a description of the fleet rather than a target for one car.
- Which Citroen Dispatch years are the most reliable?
- Going by MOT pass rate, Citroen Dispatch cars first registered 2020–2022 do best at 71.3%, and those registered 2010 and earlier do worst at 50.7%. But that ordering is mostly age, not build year: almost every model passes less often as it wears, so the newest cars top this list whatever they are. A specific year looking strong here means little on its own; the failure items above, and the individual car's own MOT history, tell you far more.
- Does a Citroen Dispatch get harder to pass as it ages?
- Yes. At 3 to 5 years old, 71.3% of Citroen Dispatch tests pass. By fifteen years or more, that falls to 50.7%. Nearly every model follows this pattern, which is why comparing raw pass rates between models is misleading unless age is accounted for.
How this was worked out
Method and limits
Figures come from the DVSA anonymised MOT testing dataset, published under the Open Government Licence. Only class 4 initial tests are counted: retests are excluded so a car appears once, and abandoned tests are excluded entirely. The adjusted rate is directly standardised across twenty-five age and mileage bands and reweighted onto the national distribution, so this model is compared against cars that have lived a similar life rather than against a younger or lighter-used fleet.
An MOT measures whether a car met a legal standard on the day. It is not a breakdown record, a service history or a running-cost estimate, and a pass rate is a property of a fleet rather than a prediction about one car.
Further reading